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Website Chatbots

Chatbots are your 24/7 Salespeople on your website. Key things customers can get from website chatbots are, quick answers to questions, product discovery, resolve a complaint or problem, get a more detailed answer to a query and finding a human agent. Instead of having your reps spending all of their time answering inbound questions, those individuals reallocate time to proactively finding relevant conversations to join.

At Outwork we have Chatbots for Lead Generation and Customer Engagement that can be customized to meet your unique needs.

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Benefits

Save Time & Money

By automating conversations that would otherwise require an employee to answer, organizations save time and money that can then be allocated to other efforts.

Nurture Leads

Automating initial interaction allows users to share the information needed without requiring a human to ask for it. Sales or service reps can follow-up

Automation

Chatbots are like website assistants. They let salespeople and marketers finally focus on driving demand by taking care of the routine tasks that eat up time.

Guide Users to Better Outcomes

Customers don’t always know where to go to find the information they’re interested in. By personalizing the questions a chatbot can direct customers to the best way to get what they are looking for and create a better user experience

Fast Response

Business needs to respond to customers when they are interested. Chat is instant. No waiting for simple or standard queries. Engage with buyers at the right time

Data Driven Decisions

Chatbots collect the data and input it into the back-end of your choice. You can make decisions based on real-time data. No reporting overhead

Increased Conversions

Get visitors the specific information they need without having to read through your whole site.

Understand Users

Gather demographics and preferences from users so you can nurture them. Use the data to curate the user experience.

Enhance Lead Generation

Instead of customers filling out an entire form, chatbots can gather data while engaging them. They can be customized to qualify leads.

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